1
Collect
Customers choose services, add details, upload photos, and receive a clear reference.
Hosted quote intake for service shops
Quote intake, without the back-and-forth
Let customers send photos, service details, and contact info through one hosted form. Review requests and send itemized quotes from a calm operator workspace.
Private by default Photos stay behind scoped access.
Itemized quotes Show exactly what the quote includes.
Accept or decline One clear customer response.
Small-team setup Hosted link first, no integration work.
One hosted link Share it from your site, social profile, email footer, or QR code.
How it works
From request to quote in three simple steps
Keep the customer flow focused and give operators the context they need before replying with a quote.
2
Review
Operators open the case, inspect media, see the submitted services, and update status.
3
Quote
Send an itemized quote and get one simple customer response: accept or decline.
Product surface
A hosted form on one side, a real workspace on the other
Tenant branding, service selection, description, contact fields, and image uploads in one guided page.
Incoming requests stay organized with status, contact details, photos, and quote actions.
The quote page is focused on the offer, itemized lines, total, and one final customer decision.
Service management
Shape the request form around the work you actually quote
Operators manage a service tree, publish the public version, and keep historical requests stable when the catalog changes.
- Draft and publish service changes without breaking the live form.
- Let customers select only priced leaf service items.
- Snapshot selected service labels, quantities, prices, and totals.
- Start quote lines from the submitted service selection, then adjust before sending.
Service catalog Draft ready
Repair Group
Group Bag Group
Group Stitching repair Repair -> Bag
120 PLN Material reinforcement Repair -> Bag
60 PLN Cleaning Group
Group Itemized quote
No hidden total, no checkout language
The quote is an offer, not a cart. Operators can adjust line items and the customer accepts or declines the full quote.
Review your quote
We can reinforce the strap, replace the weakened stitch line, and clean the surrounding area.
Stitching repair 1 x 120 PLN 120 PLN
Material reinforcement 1 x 60 PLN 60 PLN
Total 180 PLN
Trust and control
Built around the sensitive parts of quote intake
Photos, contact details, quote links, and totals are the parts customers and operators notice when they fail.
Private media routes
Customer uploads are exposed through authenticated or token-scoped access, not raw storage paths.
Tenant-scoped workspace
Operators see their own queue, cases, catalog, branding, and media only.
Historical snapshots
Submitted requests keep the service labels and prices the customer saw at the time.
Who it is for
Small service teams that need to see before they price
Order Buddy is for quote intake, not broad project management. It works best when photos and context decide the price.
Repair shops
Collect photos, damage descriptions, and requested repair types before the customer visits.
Alterations
Let customers explain the work and attach reference photos before the team estimates effort.
Custom workshops
Turn vague inbound messages into structured requests with media, contact details, and quote status.
Simple first scope
Start with quote intake. Add payments and automations later.
Does this replace payments?
No. The first scope is request intake, review, and manual quoting. Payment collection can come later without turning the quote page into checkout today.
Can a shop use this without a developer?
Yes. The default integration is a hosted link the business can share from a website, social profile, email, QR code, or message.
Can services change after requests are submitted?
Yes. Published catalog changes affect new requests, while old submissions keep immutable snapshots of the selected services and prices.
Give customers one place to ask for a quote.
Replace scattered messages with a hosted form, private media review, and a quote page that makes the next step clear.